If you’re a first time visitor to Alea Nottingham we want you to feel welcome and totally confident as you walk through our doors. And even if you’re an experienced hand, we know you may also have questions.
Based on our years of experience and feedback from customers, we have put together a list of commonly asked questions and relevant answers. We hope you'll find them useful, but if you can't find the answer to your question or need further assistance, please feel free to contact us and we will do our best to help.
No, entry to the casino is free. However, to join the Total Rewards programme, which rewards you for your play, you need to bring ID (driving licence photo card or passport) with you when you visit and our friendly reception staff will sign you up then and there. Joining Total Rewards is also free.
You must be 18 years of age or over to enter the casino. This applies to all the casino's facilities, including the restaurants. You will be challenged if you are lucky enough to look 21 or under.
Alea Nottingham operates a no membership policy although we are legally obliged to verify the identity of anybody conducting cash transactions at £1,500 and over. ID is also required to join the Total Rewards programme for the first time but, once you have joined, your Total Rewards card will be the only ID required.
A: We want you to feel comfortable and ready to enjoy your visit to the Alea Nottingham so we recommend a smart casual dress code.
A: No jackets are not required. And even jeans and trainers are ok as long as they look neat and presentable.
Please note the car park is strictly for casino members. Guests are welcome to park there, provided they put in their details of their car registration and Total Rewards number at the Cash desk when they arrive.
If the car park is full, alternative parking facilities are available at the Crowne Plaza hotel to the sum of £4. Guests found to be double parking, blocking or parking outside a marked space will be fined £100.
Yes our casino has wheelchair access and disabled toilets.
Yes, you can view our Disabled Access Guide at the following link.
The casino, bars and restaurants are open 7 days a week.
Casino and Gaming:
Open 24 hours a day, 7 days a week including public holidays (except Christmas Day).
Marco Pierre White Steakhouse Bar & Grill:
|Mon - Thur||Fri & Sat||Sunday|
|12:15pm - 3pm|
5:30pm - 10pm
|12:15pm - 3pm |
5:30pm - 10:30pm
|Lunch||12:30pm - 6:00pm|
The gaming floors have 22 gaming tables, which include Blackjack, Three Card Poker, Punto Banco and American Roulette. There are 18 state-of-the-art electronic gaming machines and 37 for Electronic Roulette. For more information about poker and tournaments, please visit the poker section on the website.
A: Seven nights a week. For more information email: firstname.lastname@example.org or call us on 0115 871 8942.
A: Money Laundering Regulations in the UK legally oblige us to obtain a positive form of identity from you if you reach or exceed the cash buy-in/cash out threshold. The details of our threshold levels are displayed clearly around the casino and our management team will be more than happy to help with any queries about acceptable forms of ID.
We have two fantastic restaurants offering various menus and three bars fully stocked with wines, beers and spirits, plus an extensive cocktail menu. We also have the latest audio visual sound system and, for sports fans, we have TV screens showing all the major sporting events.
Total Rewards is part of Caesars loyalty programme. Once signed up, you earn Reward Credits every time you play, eat or drink at one of our venues. The more you earn, the greater your Tier status and benefits. You’ll get more return on your play than with any other casino group. We’ll even give you a free drink and gaming voucher when you sign up at the Empire.
A: No, signing up to Total Rewards is free. Registration is quick and easy.
A: Yes, you can use your Total Rewards card at all Caesars Entertainment casinos nationwide (except for Playboy Club London, which is a private members’ club).
A: Your Total Rewards card will remain valid. However you need to have visited a casino within the last six months to keep your Reward Credits balance. Otherwise your balance expires.
A: Yes, you can still come in to the casino. Make sure you pick up a replacement card from Reception desk on your way in.
A: Every time you play Slots, Electronic games and table games you earn Reward Credits. These can be used for food, drinks and merchandise within the casino. To see all the rewards on offer at each casino, check out our Total Rewards section. You can also browse our Rewards catalogue in Reception at the Empire.
A: If you provide us with your email address and mobile number, we’ll keep you up to date with all our great e-offers and sms specials.
You can contact the team that you would like to speak to through our contact form.
Or you can write to us at:
The Marketing Department
108 Upper Parliament Street
Yes, we have several options suitable for parties, seminars, conferences and business dinners. Please visit our function space section on the website or call 0115 871 8942 to speak to one of the events team.
Yes, please contact our Events Team through our contact form or call us on 0115 871 8942 .
Yes, we can give gaming tuition to your party. Please contact our events team through the contact form or call 0115 871 8942 .